I provide flexible virtual assistant support for business owners who need dependable help with recurring operations and follow-through. Services can be combined around your priorities and the tools your business already uses.
Business administration
Keep everyday tasks organized and moving. Support can include:
- Email and correspondence handling
- Calendar and schedule management
- Document and record organization
- Website content updates and routine maintenance
- Bookkeeping and financial monitoring support
- Reminders, follow-ups, and coordination
Customer communication and service
Give customers clear, timely responses and keep requests from getting lost. I can help manage inboxes, respond to enquiries using your guidance, coordinate follow-ups, and maintain accurate customer records.
Property and accommodation operations
I have experience supporting property, accommodation, and letting businesses. Depending on your needs, support can include:
- Managing availability, bookings, and quotation information
- Coordinating customer, tenant, contractor, and maintenance communications
- Updating property or accommodation listings and website information
- Organizing property records and tracking issues through to follow-up
- Preparing and maintaining operational spreadsheets
- Administrative support for HMO documentation and compliance tracking
I provide administrative coordination, not legal advice or a guarantee of regulatory compliance. The business owner remains responsible for confirming requirements and decisions.
Spreadsheets and workflow improvement
If a process relies on scattered notes or repetitive manual updates, I can help make it easier to manage. I develop custom spreadsheets for tracking information such as enquiries, availability, bookings, pricing, tasks, or financial records, and can help streamline routine workflows.
A past client spreadsheet system saved approximately 10 hours of administrative time per week. The right result for your business will depend on its current process and needs.
Accountability partnership
Turn intentions into visible next steps. Accountability support can include:
- Regular check-ins on business priorities
- Tracking goals, actions, and deadlines
- Proactive reminders and follow-ups
- Reviewing progress and identifying blockers
- Helping prepare for decisions with organized information
This is a practical working partnership focused on follow-through, not counselling or professional business, legal, or financial advice.
A flexible engagement
My CV describes an ideal engagement of 10–20 hours per week on a part-time basis. The actual scope, schedule, and availability should be confirmed together before we begin.