Hello, I’m Laurensius Edwin. I work with business owners who need reliable support with the tasks, follow-ups, and operating details that keep a business running well.

For more than five years, I have supported business owners and startup directors in areas including property and accommodation services, IT, and e-commerce. My work has included customer communication, booking and property coordination, bookkeeping support, records, website updates, and the practical systems that help people stay organized.

I enjoy making busy work easier to manage. That might mean building a spreadsheet that replaces a patchwork of manual tracking, making sure enquiries receive a timely response, or helping a business owner keep important deadlines and decisions in view.

How I work

I aim to be proactive, organized, and clear in my communication. I take time to understand how you work before suggesting changes, and I keep agreed priorities visible through regular updates and follow-ups. When I notice a problem or a process that could be simpler, I raise it with a practical recommendation.

I have developed long-term client relationships, including more than five years of support for primary clients. I see that consistency as an important part of good virtual assistance: learning the business, anticipating recurring needs, and following through reliably.

Experience and tools

I hold a Bachelor of Computer Science from Bina Nusantara University. My technical background helps me support IT-related operations and become comfortable with the systems a client uses.

My experience includes Google Workspace, Microsoft 365, Zoom, Google Meet, WhatsApp, OneNote, Evernote, and Google Keep, as well as custom spreadsheet development, workflow optimization, and PC and mobile app configuration.