I’m Laurensius Edwin, a Virtual Assistant and Accountability Partner. I help business owners stay on top of daily operations, communicate promptly with customers, and follow through on important priorities.

From customer enquiries and calendars to practical spreadsheets and regular progress check-ins, I bring steady, hands-on support so you can focus on leading your business.

Support that fits your business

Running a small business means keeping many details moving at once. I can take ownership of recurring administrative work, help organize the way information flows, and follow up on commitments that might otherwise slip.

I have supported businesses in property and accommodation services, IT, and e-commerce. My experience includes working directly with business owners and managing operational tasks across several businesses.

Ways I can help

Business and administrative support I can help manage email and correspondence, calendars, documents, records, website updates, and day-to-day follow-ups.

Customer and property operations I can help handle customer or tenant enquiries, coordinate bookings and maintenance, update availability information, and keep operational records organized.

Spreadsheets and workflow support I build practical spreadsheets and improve routine processes to make information easier to track and act on.

Accountability partnership Regular check-ins, progress tracking, and deadline reminders can help you keep priorities visible and commitments moving forward.

Practical results, built through consistent support

In my client work, I have helped reduce customer response times from around three days to under 24 hours, created spreadsheet systems that saved a client about 10 hours a week, and managed more than 15 customer enquiries a day across multiple businesses.

I value long-term working relationships. My CV records partnerships with primary clients lasting more than five years.

A straightforward way to begin

We’ll start with a conversation about what is taking up your time, what needs consistent attention, and what a successful working relationship would look like. From there, we can agree on priorities, communication, and a manageable scope of support.

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